It's one of the most common questions we get asked at Pickups Self Storage, and understandably so — if you're trusting a facility with family heirlooms, business stock or the entire contents of a home, it's natural to want to know they're protected. The short answer is: most self storage facilities require some form of insurance, and it's rarely the same as your home contents policy. Here's what that actually means in practice.
Why "Secure" Doesn't Automatically Mean "Insured"
A good storage facility should offer strong physical security as standard — CCTV coverage, alarmed units, PIN or key access, and staff on site. At Pickups, this is exactly what you get as part of using our units. But security measures reduce the risk of something going wrong; they don't cover the cost if it ever does. Fire, flood, accidental damage and, in rare cases, theft are things that no amount of CCTV can fully rule out, which is why separate insurance cover matters.
Does Your Home Insurance Already Cover Self Storage?
This is where many people assume they're covered when they're not. Standard home contents insurance policies are written to cover belongings at your registered home address. Once items move into a storage unit, several things commonly happen:
Before assuming you're protected, it's always worth a quick call to your insurer to ask specifically about off-site storage cover — the answer varies a lot between providers.
What Self Storage Insurance Typically Covers
Dedicated storage insurance, whether arranged through the facility or a specialist provider, is designed with storage in mind rather than a lived-in home. It typically covers:
Fire and flood damage, protecting the contents of your unit against the two most common causes of large-scale loss in any storage environment.
Theft or attempted theft, on top of the physical security already in place at the facility.
Accidental damage, which can matter more than people expect, particularly if you're storing furniture, electronics or fragile items long-term.
Storage-specific limits, meaning the cover is calculated based on the estimated value of what's actually in your unit, rather than an entire household.
What It Usually Doesn't Cover
It's worth being just as clear about the exclusions, so there are no surprises later. Most storage insurance policies won't cover:
This is one of the reasons packing correctly matters just as much as the insurance itself — a well-packed unit is far less likely to need a claim in the first place.
A Few Ways to Keep Costs Down Without Cutting Corners
You don't need to over-insure to be properly covered. A few practical habits help:
Storage You Can Trust in Leeds
At Pickups Self Storage, security is built into every part of how our site operates — CCTV throughout, a manned site, individually alarmed units and 24-hour access, seven days a week. Alongside that, we can talk you through insurance options so your belongings are properly covered from the moment they arrive, not just physically protected.
If you're unsure what level of cover you need, our team is happy to talk it through. Call us on 0113 236 1144, email office@pickupsltd.co.uk, or get a quote and we'll help you find a unit — and a cover level — that fits what you're storing.
1 year ago